An audiocast on how to scale and optimize your business to make more profit and enhance your competitive advantage. The issues covered include:
- Standardization: making one version of what you do.
- Proceduralization: making one version of how you do it.
- Optimization: speeding up and automating your procedures.
- Knowledge Capture: maintaining and growing your operation within the context of staff coming and going.
- Optimizing at the level of the whole business: only doing the things that it makes sense to do.